Industries
Logistics & Supply Chain.
Q1 helps logistics and supply chain businesses manage fleet operations, dispatch, warehouse management and operational visibility through connected systems.
Industry overview
Logistics and supply chain operations are characterised by high transaction volumes, time pressure and the need for accurate, real-time operational visibility. Dispatch planning, fleet management, warehouse operations and customer communication must work together efficiently at speed. Q1 is building capability in this sector and will confirm the scope of relevant experience at the time of engagement.
Operational and strategic challenges
Fleet and route management
Fleet operations, vehicle maintenance, driver management and route planning are managed across disconnected tools with limited visibility.
Warehouse management
Inbound receiving, putaway, picking and dispatch are tracked manually or in simple spreadsheets that do not connect to order management.
Dispatch and last-mile tracking
Customer delivery tracking and proof-of-delivery capture are not integrated with the operations system, creating customer service challenges.
Supplier and procurement visibility
Supplier lead times, purchase order status and inbound shipment tracking are not visible in real time.
Cost management
Logistics costs — fuel, maintenance, driver wages and third-party freight — are not allocated accurately to specific shipments or customers.
Customer reporting
Customers require shipment status updates and delivery performance reports that logistics businesses cannot easily generate from current systems.
Business functions covered
Applicable Q1 solutions
Products and platforms
Q1 applies ERPNext stock, purchasing and custom logistics modules to supply chain operations. Mobile applications for driver and warehouse staff are built using Q1's mobile development capability. Q1 will confirm relevant capability and any available reference implementations at the time of engagement.
Typical implementation paths
Logistics implementations typically begin with the order and shipment master — establishing the core operational record — before adding warehouse management, fleet tracking and customer reporting.
Integrations and technology considerations
Logistics system integrations commonly include GPS and telematics platforms for vehicle tracking, e-commerce and marketplace platforms for order ingestion, customer notification channels (SMS, WhatsApp) for delivery updates, and accounting software for cost allocation and billing.
Frequently asked questions
Download the Logistics & Supply Chain capability deck
An 8-15 page overview of Q1's experience, solutions, products and delivery approach in logistics & supply chain. Includes relevant case study summaries and implementation paths.
Discuss a logistics & supply chain challenge
A discovery conversation helps us understand your specific operations, constraints and goals — at no obligation.